Why local Burbank experience matters
Local knowledge matters more in this trade than people realize.
Around Hollywood Burbank Airport, we run a lot of commercial calls — restaurants, retail, and offices that turn over staff frequently.
Quick access to I-5 and CA-134 means our nearest van can usually clear the freeway and reach you fast — even at peak traffic times.
We dispatch across every Burbank ZIP — 91501, 91502, 91504, 91505, 91506 — and our techs know the residential street grid as well as the commercial corridors.
Cross-border jobs into Glendale, North Hollywood, Toluca Lake are routine, so the same fast response applies if your address technically straddles a city line.
Many Burbank customers manage rental units, ADUs, or multi-generational housing — master key systems, smart locks, and audit-friendly hardware all become very useful.
Why Burbank customers choose One & Only Locksmith
Bonded and insured. Bonded & Insured. We can provide our certificate of insurance, W-9, and license info on request — useful for HOAs, property managers, insurance claims, and commercial procurement.
Real reviews, real reputation. Over 1,286 verified reviews and a 4.9-star average. We've built our business one neighbor at a time and we don't gamble that on a single bad job.
Live human dispatcher, 24/7. Call (888) 492-0666 and a real person picks up. No phone trees, no offshore call centers, no callback queues. The dispatcher knows Burbank traffic, knows our nearest van, and gives you a real ETA.
Local knowledge of Burbank. Older homes have older mortise locks. Newer high-rises have proprietary cylinders. Cluster mailboxes have specific USPS standards. We know what's typical for the San Fernando Valley and bring the right hardware on the first trip.
Non-destructive entry first. Our locksmiths are trained to pick, bypass, and decode. We drill only as a last resort, and only after explaining why. Most Burbank lockouts in residential, commercial, and automotive locks are opened cleanly with no damage at all.
Transparent pricing. You get a quote on the phone and a written quote on site before any work starts. We do not have a "minimum service charge" hidden in fine print, and we do not run the bait-and-switch game some pop-up locksmiths play.
What to expect when you call us in Burbank
Here's exactly what happens when you call us for service in Burbank.
1. You call (888) 492-0666. A live dispatcher picks up. They confirm the address, the issue, and any specifics ("front door deadbolt, Schlage, brushed nickel"). You'll get a clear ETA and a price range.
2. The nearest van rolls. We dispatch the closest fully-stocked technician to your Burbank location. You'll get a text or call when they're a few minutes out.
3. ID and authority verified. For lockouts and rekeys, we verify ownership or authority before opening anything. This protects you and us.
4. On-site assessment. Your tech inspects the lock, door, frame, hardware, and any related issues. We'll explain what we recommend and why.
5. Written, signed quote. Before any work begins, you get a clear written quote. If you don't want to proceed, you don't owe a dime.
6. Clean work. Hardware is installed straight, square, and to manufacturer spec. Strikes are reinforced into the king stud where appropriate. Old hardware is removed and disposed of.
7. Test and tour. We test the lock or system top to bottom, walk you through any new keys/codes/fobs, and answer questions.
8. Receipt and warranty. Itemized receipt by email, plus our workmanship warranty on every install.
9. Lock Rekeying-specific testing. Hand over fresh keys and recycle the old ones.
Honest pricing for Burbank customers
Pricing comes up on every call, so let's address it directly.
Standard lock rekeying calls in Burbank are quoted by our dispatcher when you call. The number depends on a few real variables: the lock or system involved, time of day, distance from the nearest van, and any parts required. Once our technician is on site and has eyes on the job, you get a written quote — and you don't pay anything until you sign off.
Volume work — apartment turnovers, master keying, multi-door rekeys, and access control — is priced more aggressively per door because the setup is shared. Ask us for a multi-door quote.
Payment: Cash, Credit Card, Debit Card, Apple Pay, Google Pay. We email an itemized receipt the same day, useful for insurance claims, expense reports, or property management records.
Common scenarios in Burbank
If any of these sound familiar, you're in the right place.
1. You just bought a new house.
2. A roommate or tenant moved out.
3. You lost a key or your bag was stolen.
4. An ex-partner has a copy you can't track down.
5. You want to consolidate three different keys into one.
Hardware we install in Burbank
Our trucks carry hardware from the brands that actually hold up in San Fernando Valley.
Residential locks: Schlage B60/B62/Encode, Kwikset 980/SmartCode, Yale Assure, Baldwin, Emtek, Medeco, Mul-T-Lock, Level.
Smart locks & access control: August, Schlage Encode, Yale Assure SL, Kwikset Halo, Level Bolt, Salto KS, Brivo, Kisi, Openpath. Mobile, fob, and PIN credentials.
Service coverage in Burbank
Our Burbank service area is the entire city.
ZIP codes covered: 91501, 91502, 91504, 91505, 91506.
Adjacent areas we routinely serve in the same trip: Glendale, North Hollywood, Toluca Lake.
If you're in a gated community or HOA in Burbank, our dispatcher will coordinate guard-house access in advance so you're not waiting on us at the gate.
Call (888) 492-0666 now
One call, one trip, one technician — start to finish. Real humans answer (888) 492-0666 every hour of every day.
