Why local Burbank experience matters
Burbank has its own personality, and our service approach reflects it.
Around Hollywood Burbank Airport, we run a lot of commercial calls — restaurants, retail, and offices that turn over staff frequently.
Quick access to I-5 and CA-134 means our nearest van can usually clear the freeway and reach you fast — even at peak traffic times.
We dispatch across every Burbank ZIP — 91501, 91502, 91504, 91505, 91506 — and our techs know the residential street grid as well as the commercial corridors.
Cross-border jobs into Glendale, North Hollywood, Toluca Lake are routine, so the same fast response applies if your address technically straddles a city line.
Older Burbank homes often have mortise or aging cylinder locks that need careful handling — drilling them is rarely the right answer the first time.
Why Burbank customers choose One & Only Locksmith
Bonded and insured. Bonded & Insured. We can provide our certificate of insurance, W-9, and license info on request — useful for HOAs, property managers, insurance claims, and commercial procurement.
Non-destructive entry first. Our locksmiths are trained to pick, bypass, and decode. We drill only as a last resort, and only after explaining why. Most Burbank lockouts in residential, commercial, and automotive locks are opened cleanly with no damage at all.
Real reviews, real reputation. Over 1,286 verified reviews and a 4.9-star average. We've built our business one neighbor at a time and we don't gamble that on a single bad job.
Local knowledge of Burbank. Older homes have older mortise locks. Newer high-rises have proprietary cylinders. Cluster mailboxes have specific USPS standards. We know what's typical for the San Fernando Valley and bring the right hardware on the first trip.
Same crew, start to finish. Whether it's a 5-minute lockout or a multi-day master key system in Burbank, the same technician owns your job from arrival to handoff. No "we'll send another guy out for that part."
Transparent pricing. You get a quote on the phone and a written quote on site before any work starts. We do not have a "minimum service charge" hidden in fine print, and we do not run the bait-and-switch game some pop-up locksmiths play.
What to expect when you call us in Burbank
Here's exactly what happens when you call us for service in Burbank.
1. You call (888) 492-0666. A live dispatcher picks up. They confirm the address, the issue, and any specifics ("front door deadbolt, Schlage, brushed nickel"). You'll get a clear ETA and a price range.
2. The nearest van rolls. We dispatch the closest fully-stocked technician to your Burbank location. You'll get a text or call when they're a few minutes out.
3. ID and authority verified. For lockouts and rekeys, we verify ownership or authority before opening anything. This protects you and us.
4. On-site assessment. Your tech inspects the lock, door, frame, hardware, and any related issues. We'll explain what we recommend and why.
5. Written, signed quote. Before any work begins, you get a clear written quote. If you don't want to proceed, you don't owe a dime.
6. Clean work. Hardware is installed straight, square, and to manufacturer spec. Strikes are reinforced into the king stud where appropriate. Old hardware is removed and disposed of.
7. Test and tour. We test the lock or system top to bottom, walk you through any new keys/codes/fobs, and answer questions.
8. Receipt and warranty. Itemized receipt by email, plus our workmanship warranty on every install.
9. Mailbox Lock Replacement-specific testing. Provide additional duplicates on request.
Honest pricing for Burbank customers
Pricing comes up on every call, so let's address it directly.
Standard mailbox lock replacement calls in Burbank are quoted by our dispatcher when you call. The number depends on a few real variables: the lock or system involved, time of day, distance from the nearest van, and any parts required. Once our technician is on site and has eyes on the job, you get a written quote — and you don't pay anything until you sign off.
Volume work — apartment turnovers, master keying, multi-door rekeys, and access control — is priced more aggressively per door because the setup is shared. Ask us for a multi-door quote.
Payment: Cash, Credit Card, Debit Card, Apple Pay, Google Pay. We email an itemized receipt the same day, useful for insurance claims, expense reports, or property management records.
Common scenarios in Burbank
If any of these sound familiar, you're in the right place.
1. Lost the mailbox key after moving in.
2. Previous tenant never returned the key.
3. USPS sealed the mailbox after a key issue.
4. HOA bulk replacement program.
5. Tenants in an apartment building need new mailbox keys.
Hardware we install in Burbank
Here's a snapshot of the hardware we install most in Burbank.
Residential locks: Schlage B60/B62/Encode, Kwikset 980/SmartCode, Yale Assure, Baldwin, Emtek, Medeco, Mul-T-Lock, Level.
Smart locks & access control: August, Schlage Encode, Yale Assure SL, Kwikset Halo, Level Bolt, Salto KS, Brivo, Kisi, Openpath. Mobile, fob, and PIN credentials.
Service coverage in Burbank
Coverage in Burbank is full-city — every corner, every block, every ZIP.
ZIP codes covered: 91501, 91502, 91504, 91505, 91506.
Adjacent areas we routinely serve in the same trip: Glendale, North Hollywood, Toluca Lake.
If you're in a gated community or HOA in Burbank, our dispatcher will coordinate guard-house access in advance so you're not waiting on us at the gate.
Talk to a real Burbank locksmith now
One call, one trip, one technician — start to finish. Real humans answer (888) 492-0666 every hour of every day.
